How can we help?
Whether you’re hitting a bug or have a feature idea, we’re here for you.
Email support@calmplot.comCommon questions
Is my data private?
Yes. Your entries are encrypted at rest with AES-256-GCM. Your data is private, and it is never used to train public AI models.
How does the AI work?
When AI features are on, Calmplot’s third-party AI providers, currently including OpenAI, process your journal text, voice transcriptions, and any images you attach to write reflections and find patterns. We request zero-retention processing and do not allow journal data to train public models. The switch lives in Settings > Privacy & Trust.
Can I export my journal?
Yes. Export everything at any time from Settings > Your Data > Import & Export, as a complete backup, JSON, Markdown or plain text.
How do I cancel my subscription?
Subscriptions are managed by the store you subscribed through. On iPhone, open Settings > your name > Subscriptions. On Android, open the Play Store > your profile > Payments & subscriptions. Cancelling keeps Premium until the end of the current period.
Crisis resources
Showing live support options for your area.
- Open directory
Emergency
If you are in immediate danger, call emergency services now.
Call local emergency services
Emergency numbers vary by country, so this is guidance rather than a tap action.
Helpful guides
- Journal for overthinkingFor the mind that won’t switch off after work.
- Voice journalingFor people who think out loud.
- AI journal that remembersFor people who want a journal that connects the weeks.
- Day One alternativeFor people bringing years of entries from Day One.
- Journal without streaksFor people who want a calm journal, without streaks.
Calmplot is a journaling tool, not a medical provider.
In an emergency, please call your local emergency services.
